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Rainbow Collection FAQs



We offer 14 day, postage-paid returns.

If you're not happy with your purchase, simply get in touch with us at hello@babybundles.store and we'll organise a free return. Simple as that!


Absolutely!

We work directly with our manufacturing partners who have been making children's, wooden toys for over 6 years.

Each Bundle is inspected before being shipped to ensure that your new Rainbow blocks 'WOW' you from the very beginning!


Yes!

Our Rainbows are tested against EN 71 and CE certified to ensure they are safe and appropriate for your little one.


We ship our products manufacturer-direct from our China warehouse.

This allows us to continue offering high-quality products at family-friendly pricing.


About 9-14 days once your order is processed.

Please keep in mind that due to COVID-19 delays, we ask that you allow 12-24 days for your Bundle to arrive.

We've noticed inconsistencies with Royal Mail's delivery times as of late, but rest assured that you will be provided you with tracking information to keep you up-to-date.

looksOur Products

We work with the top manufacturers in China, who have been making wooden toys for kids since 2006.

Each bundle is quality-checked before being protected and packaged to ensure your order arrives safely.

Your child's safety is our main priority and we do not work with any suppliers who don't share this concern.

Our products meet or exceed CE / EN71 Standards.

Please note some products are unsuitable for small children under 3 years - if you are unsure, please read the product page specifications or get in touch with us for more information.

Yes, we run a proudly sustainable business.

100% of the wood used by our manufacturing partners is FSC certified by the SGS.

Our rainbow collection will integrate perfectly with your existing Grimm's rainbows, but please note that they are not official Grimm's products.

This collections has been designed to provide families with open-ended play and learning resources, without the European price tag.

If you have any concerns about products to join your existing collection, you can get in touch with us for more information.

local_shippingShipping

We currently accept orders to Australia, Spain, France, UK, USA.

If you would like to organise a Bundle outside of these countries, please contact us by email at hello@babybundles.store and we'll do our best to make this possible.

Once packed and processed it will take about 8-14 working days for your order to arrive.

We process orders daily to ensure you get your delivery as soon as possible.

For more information please read our Shipping Policy.

Shipping is absolutely free on every order. No minimum spend required.

credit_cardPayments, Refunds and Returns

Online shopping should be quick, easy and risk-free.

If you're not happy with your order, simply contact us within 30 days and we'll help you organise a free return.

Simple as that.

To learn more about this process please see our Refund Policy. 

We accept Mastercard, Visa and American Express credit cards.

We also accept Afterpay, PayPal, Apple Pay and Google Pay.

Our safe and secure checkout system adheres to the highest standards in the world on payment processing.

Your privacy is important to us and we do not store any payment details on our systems.

searchOrder Tracking

If you've place an order with us you can track your Bundle from our Tracking Page.

Simply use your order number and email address.

You should have also received a tracking link in your shipping confirmation email.

Please note that shipping times are still being impacted by COVID-19.

For more information please refer to our Shipping Policy.

Depending on the total weight or combination of items in your order, you may receive two or more packages. Often they will be delivered on the same day, but not always.

We will provide you will multiple tracking numbers if this is the case. 

If you can't find your tracking information, please reach out to us so we can help right away. 

Yes, in the unlikely event that your order arrives broken, simply snap a photo and email us at hello@babybundles.store with the details.

We can either send a new product, organise a free return and refund, or issue an immediate refund depending on the product.

We're always ready to help and make sure you get what you're expecting.

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